Consumer Right of Withdrawal

A consumer is any natural person who enters into a legal transaction for purposes that cannot be predominantly attributed to their trade or self-employed professional activity.

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day,

• on which you or a third party designated by you, who is not the carrier, took possession of the goods, provided that you ordered one or more goods as part of a single order and these are delivered together;

• on which you or a third party designated by you, who is not the carrier, took possession of the last goods, provided that you ordered several goods as part of a single order and these are delivered separately;

• on which you or a third party designated by you, who is not the carrier, took possession of the last partial shipment or the last item, provided that you ordered goods that are delivered in several partial shipments or items.

To exercise your right of withdrawal, you must inform us

Ihsan Kaplan – Kaptex Beauty
Weierstr. 195
46149 Oberhausen
Germany
Telephone: +49 208 62935533
Email: Info@Kaptex-Beauty.com

by means of a clear statement, for example by a letter sent by post or an email, of your decision to withdraw from this contract. You may use the model withdrawal form below, although this is not mandatory.

You can also exercise your right of withdrawal online via the "Withdraw from contract" button. You can find it in the footer of our website under "Our Terms".

If you use this online function, we will immediately send you an acknowledgment of receipt on a durable medium, for example by email, with information about the content of the withdrawal statement as well as the date and time of its receipt.

To meet the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the end of the withdrawal period.

Consequences of Withdrawal

If you withdraw from this contract, we will refund you all payments we have received from you, including delivery costs, immediately and in any event within 14 days from the day on which we received the notice of your withdrawal from this contract. Additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery offered by us are excluded.

For this refund, we will use the same payment method that you used for the original transaction, unless you have expressly agreed otherwise. No fees will be charged to you for this refund under any circumstances.

We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event within 14 days from the day on which you notify us of your withdrawal from this contract:

Ihsan Kaplan – Kaptex Beauty
Weierstr. 195
46149 Oberhausen
Germany

The deadline is met if you send the goods before the end of the 14-day period.

Return Shipping Costs

For returns within Germany, we bear the direct costs of returning the goods.

For returns from abroad, you bear the direct costs of returning the goods, unless mandatory statutory provisions provide otherwise.

This cost arrangement applies to returns made as part of a withdrawal. Your statutory rights regarding defective or incorrectly delivered goods remain unaffected.

Loss of Value

You are only liable for any loss of value of the goods if this loss of value is due to handling of the goods that was not necessary to inspect their condition, properties, and functionality.

Exclusions and Grounds for Expiration

The right of withdrawal does not apply to contracts

• for the supply of goods that are not pre-made and for whose manufacture the consumer's individual selection or determination is essential, or which are clearly tailored to the consumer's personal needs;

• for the supply of goods that are liable to deteriorate rapidly or whose expiry date would pass quickly;

• for the supply of alcoholic beverages whose price was agreed at the time of concluding the contract, but which can only be delivered at least 30 days after concluding the contract and whose current value depends on market fluctuations beyond the trader's control;

• for the supply of newspapers, magazines, or periodicals, except for subscription contracts.

The right of withdrawal expires early for contracts

• for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if the seal has been removed after delivery;

• for the supply of goods if, after delivery, they have been inextricably mixed with other goods due to their nature;

• for the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Model Withdrawal Form

If you wish to withdraw from the contract, please fill out this form and send it back.

To:

Ihsan Kaplan – Kaptex Beauty
Weierstr. 195
46149 Oberhausen
Germany
Email: Info@Kaptex-Beauty.com

I/We hereby withdraw from the contract concluded by me/us (∗) for the purchase of the following goods (∗) / the provision of the following service (∗):

Ordered on (∗) / received on (∗):

Name of the consumer:

Address of the consumer:

Signature of the consumer, only for notifications on paper:

Date:

(∗) Delete as appropriate.